How long for my order to ship?
A lot of our products are made to order, so take a few days to process and ship. Products with personalization or customization will take a little longer. We aim to ship within 3-7 days where possible. Processing times can be a little longer during peak times, such as Christmas and the Holidays.
Standard shipping typically takes 5-7 days within the US, 10-30 days for international (depending on the country). We use a variety of carriers and you will be notified of tracking information when your order ships.
Express Shipping is available on select products. This takes 2-3 days within the US and 3-8 days international, depending which country.
Can I change my order?
You can email us if you notice a mistake in your order straight away, and we will do what we can to update it. Unfortunately, once an order is in production, we cannot make any changes.
My item was broken in transit
We do our best to package everything as safely as possible but sometimes things get broken in the mail. Please send us a photo and we'll get a replacement sent out.